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APPLIED EMOTIONAL INTELLIGENCE SYNOPSIS

INTRODUCTION

 

“There are only two kinds of failure in life: the inability to manage self and ineffectiveness in influencing others”  - Stephen Omojuyigbe

Emotions are 'in-body' neuro-biochemical forces. They are the driving force of the human life. Understanding how our emotions affect and shape our decisions, relationships and capacity for productivity and being able to manage the emotional aspect of our lives is an essential set of skills to have for life and the work place.

 

Daniel Goleman, who is considered to be the foremost authority on the subject, said this in his book, 'Emotional Intelligence':

 

“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you’re not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you’re not going to get very far”.

COURSE DESCRIPTION

 

Our ability to deal effectively with our emotions in the workplace is critical to our success as managers and service providers. As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, Emotional Intelligence is increasingly critical as a skill set.

 

Emotional Intelligence strategies applied indifferent contexts, increases our ability to successfully manage the constant challenges from customers and our business associates.

 

Through skill building exercises, and group discussion, this one-day course will provide participants with the opportunity to identify their own challenges in maintaining positive environments and collaborative relationships as well as overcoming resistance and negativity. Participants will explore tools, techniques, skills and perceptions to perform their roles and manage their emotions with confidence and positive results.

THE IMBEVENT EDGE

 

At Imbevent Consulting, we do EI differently. As a concept, EI is easy to grasp. Having the information doesn't however translate to improved performance. The key to information leading to transformation is locking the information into the nervous system. This is what we do with our Applied Emotional Intelligence course.

 

The majority of EI programs fail to achieve its purpose because the learning is done in the traditional classroom style which activates the left brain. Participants abandon the concept a few days after and revert to the status quo. We do things differently.

 

Our Applied Emotional Intelligence Workshops is deeply engaging, focusing on the right side of the brain and using techniques of neural conditioning, participants leave the classroom with much more than a mental understanding of the concept of EI, they leave changed in the depth of their core.

PROGRAM OUTCOMES

 

This change leads to several outcomes for them, the teams they belong to and the organizations they work for. The outcomes include:

 

  1. Quantum improvement in overall well-being of participants, decrease in stress levels leading to improved job and personal satisfaction.

  2. Increased sense of power and capacity for action

  3. Improved capacity for dealing with roadblocks to work productivity

  4. Better relationships in the work place.

  5. Improved communication and collaboration in the work place.

  6. All round increase in productivity in the work place

  7. Critical changes in the team and corporate culture

  8. Growth and increase in profitability.

PROGRAM BENEFITS TO PARTICIPANTS

 
  1. An understanding of the importance of using Emotional Intelligence

  2. The ability to create an environment for productive work relationships

  3. A model to guide your responses to difficult and challenging situations

  4. An approach for more intentional actions

  5. The ability to self-motivate while tempering negative responses

  6. Team communication skills for running effective meetings, decision-making, and creative problem-solving

  7. One-on-one communication skills for constructive feedback and conflict management

  8. Theopportunitytopracticeapplyingtoolsandskillsthroughindividualandgroup exercises

  9. The confidence to deal with resistance and negativity

  10. Theabilitytodemonstrateleadershipqualitiesthatpromotetrust,motivation,and commitment to results

  11. Skills in "outcome thinking"

PRACTICAL SKILLS TO BE ACQUIRED:

 
  1. How to recognize and apply the 2 competencies for building Emotional Intelligence

  2. Methods for Self-motivation and job satisfaction as factors that contribute to high performance

  3. Practical tools and skills for communicating effectively, assertively, and collaboratively

  4. Influencing and partnering skills

  5. Communication approaches and skills for developing relationships and ownership for successful outcomes and follow through

  6. Skills for conflict management and dealing with difficult situations

  7. How to choose perceptions and behaviors that will lead to positive outcomes

TARGET PARTICIPANTS

 

Individuals who will benefit from this course include those who wish to accomplish the following:

  • Increase deliberateness in making decision

  • Temper negative responses to distressing situations

  • Improve conflict and communication skills

  • Improve their ability to influence others

COURSE SCHEDULE:

 

Module 1 - Understanding Emotions

 

  1. Emotions and Physiology

  2. Emotions and Mental Focus

  3. Emotions and Language

 

Module 2 - Understanding Emotional Intelligence

 

  1. Defining Emotional Intelligence

  2. The Business Case for Emotional Intelligence

  3. Personal Competence

  4. Social Competence

 

Module 3 - Applying Emotional Intelligence

 

  1. Personal and Life Mastery

  2. Mastering Influence

 

Module 4 - My EQ Action Plan

 

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